Privacy Policy

Thank you for your interest in our company and our websites. We take the protection of your personal data and your privacy very seriously. In the following we would like to inform you about how we handle your data.

Responsible (Controller) is:

asknet Solutions AG
Vincenz-Priessnitz-Str. 3

76131 Karlsruhe

Telefon: +49(0)721/96458-0
Fax: +49(0)721/96458-99
E-Mail: info@asknet.com

Our Data Protection Officer is:

Mr. Markus Strauss
tacticx Consulting GmbH
Walbecker Straße 53

47608 Geldern

1. Provision of the websites

Whenever you visit our web pages, a number of general data and information, including personal data, are recorded by our systems. The following data is stored in the log files of our server:

  • IP address (possibly in an anonymised, abbreviated form)

  • Date and time of the request (time stamp)

  • Request details and target address (protocol version, HTTP method, referrer, UserAgent string)

  • Name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes)

  • Message whether the retrieval was successful (HTTP Status Code)

  • Website from which the request comes

  • Browser type or app used

  • Operating system and its interface

  • Language and version of the browser software

  • When processing this data we do not draw any conclusions about your person. There is neither a personal evaluation nor an evaluation of the data for marketing purposes or a profile formation.

The legal basis for the processing of the data is Article 6(1)(f) GDPR. The processing of the data is technically mandatory in order to provide our web pages and to guarantee the stability and security of our system. This is also in our legitimate interest. It is not possible to use our web pages without such processing of data, i.e. you have no opportunity to object.

Your data will be deleted as soon as you leave our website and the respective session is ended. Your IP address is deleted at the latest thirty days after your last visit to our website.

2. Use of Cookies

3. Integration of external services

3.1. Integration of Google services

On our websites we have integrated the services of the provider Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, which are listed below. As part of the services, Google may process personal data about you. It cannot be excluded that Google may also transfer the information to a US-American server.

We have no influence on how and which of your personal data Google processes. In accordance with Google’s privacy policy, the following personal data can be processed, depending on the respective Google service (https://policies.google.com/privacy?gl=de#infocollect ):

  • Information about the apps, browsers and devices you use to access Google services

  • Unique identifiers, the type and settings of your browser, the type and settings of your device, the operating system, information about the mobile network (name of the mobile network provider, phone number, version number of the app)

  • Data on the interaction of your apps, browsers and devices with Google services (e.g. IP address, crash reports, system activities as well as the date, time and reference URL of your request)

  • Activity data (e.g., terms you search for, videos you watch, content and advertisements you view and interact with)

Further information on how Google uses data from websites on which Google services are integrated can be found at https://policies.google.com/technologies/partner-sites?hl=de .

The purpose and scope of data processing by Google and your rights and settings options for protecting your privacy can be found in Google’s data protection information at https://policies.google.com/privacy?hl=de . Information about your privacy settings can be found at https://safety.google/privacy/privacy-controls/ .

4. Contact

You have several possibilities to get in contact with us.

4.1. Scope of data processing

4.1.1. Contact forms

On our website there are contact forms which you can use to contact us. Your personal data transmitted with the form will be stored by us. Which data is processed can be seen from the respective input forms. Only those fields are indicated as mandatory fields in the forms that are necessary for the use of the respective offer.

4.1.2. Other contact options

We have provided on our web pages various ways for you to contact us (e-mail, mail, telephone). In this we store your personal data transmitted to us in connection with contacting us (e.g. e-mail address, address data, telephone number or other data resulting from the content).

4.2. Legal basis

If your contact refers to a contract or is a pre-contractual contact, Article 6(1)(b) GDPR is the legal basis. In all other cases, the legal basis for processing your data is Article 6(1)(f) GDPR. It is in our legitimate interest to process your contact requests.

4.3. Purpose of data processing

The purpose of data processing is to process your contact request. The data is processed exclusively for this purpose. Your data will not be passed on to third parties in this context.

4.4. Duration of storage of your personal data

After complete processing of the contact request, we limit your data for further processing. Your data will be deleted after the expiry of the tax and commercial law retention periods. According to § 147 paragraph 1 of the German Fiscal Code (AO) these are 10 years for accounting records and according to § 257 paragraph 1 of the German Commercial Code (HGB) 6 years for business records.

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, the non-supply could possibly result in the fact that you cannot or not fully use our contact form or cannot get in contact with us.

5. Newsletter

On our website you have the possibility to subscribe to our free newsletter.

5.1. Scope of data processing

If you register for our newsletter, the following personal data will be processed by us:

  • Name

  • E-mail address

  • IP address of the calling computer

  • Date and time of dispatch

For the processing of the data, your consent will be obtained during the registration process. We secure the registration through a so-called double opt-in procedure. In this way we ensure that the e-mail address provided in connection with the newsletter subscription is actually assigned to you. After you have entered your required data (name, e-mail address) in the respective input masks, you will receive an automated e-mail with an activation link. By confirming the link you have subscribed to our newsletter.

Our advertising e-mails contain so-called tracking pixels. These are miniature graphics embedded in e-mails sent in HTML format to enable log file recordings and statistical log file analyses. The embedded pixel-code enables us to recognise whether and when you opened our advertising e-mail and which links in the e-mail were called up by you. The purpose of this is to optimise our online marketing campaigns.

5.2. Legal basis

The legal basis for the processing of your personal data is Article 6(1)(a) GDPR.

Right of objection

You have the right to revoke your consent at any time without stating reasons with effect for the future, for example by clicking on the link contained in every e-mail to terminate your subscription.

5.3. Purpose of data processing

The purpose of the data processing is the execution of the newsletter subscription. The data will be processed exclusively for this purpose. Your data will not be passed on to third parties in this context.

5.4. Duration of storage of your personal data

We store your personal data for the duration of your subscription to our newsletter.

You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, if you do not provide us with the aforementioned data, you cannot subscribe to our newsletter.

6. Job Application

On our websites we inform you about our vacancies.

6.1 Scope of data processing

6.1.1 Application via online tool

On our websites, we offer you the opportunity to apply for advertised vacancies by providing personal data. The personal data you provide in connection with your application will be stored by us. Which data is processed can be seen from the respective input forms. In the forms, only those fields are indicated as mandatory fields that are absolutely necessary for the use of the respective offer.

To the extent permitted by law, we pass on your personal data to our service provider, Personio GmbH, Rundfunkplatz 4, 80335 Munich (https://www.personio.de/ ), which assists us in managing our applications. This company, for its part, is obligated to comply with the applicable data protection regulations; in particular, the company may process the data exclusively for the performance of its tasks on our behalf and only in accordance with our instructions.

 In order for you to participate in the application process, it is necessary for you to provide us with personal data derived from the documents you provide to us, such as your cover letter, curriculum vitae, application photo, certificates or other evidence of professional qualifications. This data may include, among other things, personal master data such as first name, last name, address, date of birth, contact data such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and job references, data on training, internships or previous employers.

6.1.2 Application via other contact channels

In addition to applying via the online tool, you have the option of applying to us for a vacant position using one of the specified contact channels (see Section 4).

In order to participate in the application process, you will be required to provide personal data derived from the documents you have provided to us, such as your application cover letter, resume, application photo, certificates or other evidence of professional qualifications. This data may include, among other things, personal master data such as first name, last name, address, date of birth, contact data such as telephone number or e-mail address, as well as data relating to your educational and/or professional background such as school and work certificates, data on training, internships or previous employers.

6.2 Purpose of data processing

The personal data provided as part of your application will be processed by us solely for the purpose of selecting applicants. For the processing of applications, we limit ourselves to the information you provide directly. This may also include information that you have provided in professional online networks or job exchanges. If we ask for your gender as part of the application process in the form of the desired form of address, this is solely due to the fact that we would like to write or speak to you in the correct manner.

6.3 Legal basis

The processing of personal data is based on Art. 88 (1) GDPR in conjunction with. § 26 BDSG.

6.4 Duration of the storage of your personal data

In the event that the application results in an employment relationship, your personal data will be transferred to the personnel file.

In the event that an application is rejected, the data will be anonymized by us 90 days after the rejection of an application.

6. Rights of the data subject

When we process your personal data, you are a data subject pursuant to Art. 4 No. 1 GDPR with the following rights vis-à-vis us:

  • Right to information (Art. 15 GDPR)

  • Right of rectification (Art. 16 GDPR)

  • Right of Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right of Notification obligation regarding rectification or erasure of personal data or restriction of processing (Art. 19 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

  • Right to revoke your declaration of consent under data protection law (Art. 7(3) GDPR) You have the right to revoke your consent to us at any time, e.g. by sending an e-mail to our e-mail address. Revocation of your consent does not affect the legality of the data processing that took place based on your consent until revocation.

Right of objection

Under Article 21 of the GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data on the basis of Article 6(1)(e) or (f) of the DS-BER; this also applies to profiling based on these provisions. You can send your objection to one of our contact addresses, for example, asknet@extern.tacticx.com.

We will not subsequently process your personal data, unless we can prove compelling reasons for our processing that are worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If you wish to exercise a right, please contact our data protection officer at asknet@extern.tacticx.com.

We would like to point out that in certain cases we may request additional information from you to establish your identity. For example, when exercising your right to information, we can ensure that information is not disclosed to unauthorised persons.

Automated decision-making does not take place on our websites.